Website Users Policy

Website Users Policy

Your privacy is important to us. This Website Users Policy covers what we collect and how we use, disclose, transfer and store the information you disclose when you visit our website. You may visit our website anonymously. If you choose to register on our website, four categories of data to and on behalf of you will be processed:

“Account data”

When you register for an account on our site, place an order, subscribe to our newsletter or respond to a survey, basic contact details are collected such as the e-mail address and name of your contact person, company name, address, phone number, VAT number, preferred language and currency, any purchase order number, any e-mail address of invoice receivers and masked credit card or bank account details.

“Configuration data”

We collect your direct input to our cloud service (the “Service”) after login, like the domain name(s) of the website(s) where you implement the Service and configuration of the content, looks and behavior towards website visitors (“End Users”).

“End User Data”

Data generated by End Users browsing our website(s) using the Service. When an End User submits a request or a consent from our website(s), the following data are automatically logged at us: The End User’s IP number in anonymized form (last three digits are set to ‘0’). The date and time of the request/consent. User agent of the End User’s browser. The URL from which the request/consent was submitted. An anonymous, random and encrypted key value. The End User’s request/consent state, serving as proof of consent.

The key and request/consent state are also saved in the End User’s browser in cookies “Cookie Consent” so that the website can automatically read and respect the End User’s consent on all subsequent page requests and future End User sessions for up to 12 months. The key is used for proof of request/consent and an option to verify that the request/consent state stored in the End User’s browser is unaltered compared to the original request/consent submitted to us.

If you activate the Service feature “bulk consent” to enable consent for multiple websites by a single End User submission, the Service will also store a separate random, unique ID with the End User’s consent. If all of the following criteria are met, this key will be stored in an encrypted form in the third party cookie “Cookie Consent Bulk Ticket” on the End User’s browser: You enable the bulk consent feature in the Service configuration. The End User allows third-party cookies through browser settings. The End User has disabled “Do Not Track” through browser settings. The End User accepts all or at least “preferences” types of cookies when consenting.

“System Generated Data”

The Service automatically creates and stores metadata on basis of the other types of data, e.g.: Subscription data, like start date, latest invoice date and the result of a mandatory VAT number validation. Issued invoices are stored so that you may access any issued invoices from within the Service Manager. Definitions of the cookies found when the Service has scanned your website(s), including reports on the result of each scan. Aggregated statistical data on End User consents.

You may send instructions to us through the email dpo@guestcentric.com.

You will be informed by us about relevant changes concerning the Service, such as the implementation of additional functions, by e-mail.

Any of the information we collect from you may be used for one or more of the following purposes: To personalize your experience (the information will help us better respond to your individual needs); To enable you to control the user experience towards End Users and enable the Service to automatically apply the End User’s consent to other websites of yours; To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from our customers); To identify you as a contracting party; To enable secure login for you. To establish a primary channel of communication with you; To enable us to issue valid VAT invoices and to process transactions (your information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the service requested); To enable automated handling of the subscriptions; To produce and display cookie declarations to End Users and store and display scan report(s) to you; To provide you with aggregated information on the choices of the End Users regarding accepted cookie types and generate a graphical representation; and/or to send periodic e-mails (the e-mail address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news (if accepted), updates, related product or service information, etc.).

In order to enter into a contract regarding the purchase of our service, you must provide us with the required personal data. If you do not to provide us with all the required information, it will not be possible to deliver the Service.

We will not intentionally collect any information from anyone under 18 years of age. Our website, products, and services are all directed at people who are at least 18 years old or older.

We utilize some of the most advanced technology for Internet security available today. We are hosted in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders. When you access our application, we use Secure Socket Layer (SSL) to ensure that your data is safe, secure, and available only to registered users. Your data will be completely inaccessible to other entities. We provide each user with a unique username and password that must be entered each time the user logs on.