Hotel Central Reservation System
Hotel Central Reservation System
Guestcentric’s Hotel Central Reservation System is a state-of-the-art hotel technology solution that offers unmatched support for managing large-scale reservation needs. Our hotel CRS empowers both large independent hotels and small groups to control and expand their global distribution.
With our advanced central reservation system, you can streamline your operations and take your hotel business to the next level.
White Label Global Distribution System
Guestcentric's Hotel Central Reservation System offers a white label Global Distribution System (GDS) that eliminates the middle-man and streamlines your rate loading and negotiation processes. With access to hundreds of global companies and all major consortia.
We deliver this through:
We deliver this through:
- An Exclusive GW Chain Code
- In-House Global Sales Support
- Comprehensive Negotiated Rates Support
- Corporate & Consortia Targeting
Efficient & Flexible Customer Support
At GuestCentric, we prioritize your hotel's business success and work to help you achieve your vision for growth. With powerful hotel technology and dedicated customer support, we maintain a 95% customer satisfaction rate.
Partner with us for:
Partner with us for:
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Support Cases solved in under 24 hours on Average
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Dedicated Account Management
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Digital Agency Services exclusively designed for Hotels by Hospitality Specialists
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Business reports and consultations
Lower Total Cost of Ownership
GuestCentric's cloud-based Hotel CRS helps reduce your hotel's TCO in multiple ways. Our intelligent synchronization feature eliminates the need for manual data entry across multiple channels, while zero mappings between your Hotel CRS and Booking Engine reduce the chance of overbookings. You can also expect to save hours on updating reservation information. By consolidating all your reservations data in one system, you can lower your TCO with the following benefits:
- Zero mappings between your Hotel CRS and Booking Engine
- Intelligent Synchronization to eliminate manual data entry
- Reduced time spent updating reservation information
- Reduced risk of overbookings
Consolidated Distribution Management Tools
Manage your hotel bookings and distribution channels with ease using GuestCentric's Consolidated Distribution Management Tools. Our comprehensive solution allows you to update rates, availability, and promotions across multiple channels, and even re-import reservations from external channels using a single system.
Key features of our tools include:
Key features of our tools include:
- Simplified multi-property rates & availability management tools
- Call Center Reservation System
- Reserve rooms - exclusively for direct bookers
- Update rates & availability and impose restrictions across all channels
- Re-import channel reservations data with ease
- Manage inquiries, hotel bookings, and cancellations efficiently
Agile & Scalable Reservations Interface
Guestcentric's cloud-based Central Reservation System provides unparalleled agility, scalability, security, and support for managing rates, availability, and reservations. With Guestcentric's CRS, your hotel can benefit from:
- Open API - Enable smarter rates, availability, inventory, and reservations connectivity between your PMS & CRS
- AWS Hosting - A move away from Legacy systems + improved performance, reliability, and scalability
- Total Security - PCI + GDPR Compliance
Partner Integrations Marketplace
Discover a world of seamless integration possibilities with GuestCentric's Hotel CRS Partner Integrations Marketplace. Our cloud-based CRS is tightly integrated with the world's top channel managers, OTAs, wholesalers, and revenue management systems, among other hotel technology providers. With GuestCentric, you can easily expand your distribution network and gain access to global markets, all while enjoying superior agility, scalability, and security.
- Channel Manager Integrations - including Siteminder and D-Edge
- Revenue Management Integrations - Including Duetto & IDeaS
- PMS Integrations - including Opera and Skytouch
- OTA Integrations - including Booking and Expedia etc
- Wholesaler Integrations - Including GTA and HotelBeds
- MetaSearch Integrations - including Google and TripAdvisor
- Social Marketing Networks/Accounts - including Duetto, Nor1, Instagram
CRM Tools - Guest Personalisation & Loyalty
Discover how to personalize experiences for your hotel guests and boost their loyalty with GuestCentric's CRM tools. Our Hotel CRS is the ONLY one in the industry that allows you to seamlessly view guest behaviors and implement smarter communication strategies for more direct sales. With our CRM tools, you can:
- Build epeat Client Promotions - you can easily build on the go with just a few clicks
- Use Automatic Email Templates - pre-stay information and vouchers
Website + Booking Engine Integrated
Our cloud-based CRS streamlines your reservations and content management under one interface, so you can effectively manage guests throughout their entire journey, from search to booking. With a white-label booking engine and website integration, you'll have everything you need to efficiently manage your hotel's online presence.